How to Get Help
If you need assistance, we’re here to help! Below are the various ways you can get support and useful resources to guide you through common questions and issues.
📞 Contact Us Directly
Visit our Contact Us page to send us a message directly.
Email us at Bret@Jaik.solutions for direct assistance.
Call Bret Dickey at 509-981-3126 for any additional questions.
For general inquiries, you can also email info@jaiksolutions.com or support@jaiksolutions.com.
Our team is available Monday through Friday, 9 AM to 5 PM (PST)
💬 Live Chat
We offer live chat support during business hours. Look for the chat icon at the bottom right of the screen.
📚 Support Articles
Browse our Support Articles for in-depth guides, troubleshooting tips, and frequently asked questions
🔗 Helpful Links
Check our Pricing section for answers to questions about our services and costs.
Learn more about our capabilities on the About Us page.
Visit our Privacy Policy page for more information on how we handle our data.
Frequently Asked Questions
How do I get started?
Just reach out through our Contact page. Tell us what you’re building and we’ll schedule a call to learn more.
Do you work with clients outside of Spokane?
Yes. While we’re based in Spokane, WA, we work with clients remotely across the country.
How is pricing determined?
We provide base hourly rates, but final project cost depends on scope, complexity, and timeline. We’ll walk you through an honest estimate after our initial conversation.
How long does a typical project take?
It varies based on scope. After our initial consultation we’ll provide a realistic timeline before any work begins.
Do you sign NDAs?
Yes. We take client confidentiality seriously and are happy to sign an NDA before any project discussions begin.
What platforms do you develop for?
iOS, Android, web (all major frameworks), and cloud platforms including AWS, Azure, and GCP.